Privacy Policy

Privacy Policy

Effective Date: September 2026

1. Introduction

This Privacy Policy applies between you, the User of this Website, and Ecolife Electrical (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the Irish Data Protection Acts 1988–2018.

This policy outlines how we collect, store, process, and share your personal data when you visit ecolifeelectrical.ie, use our 60-Second Instant EV Estimator Widget, or engage our electrical installation services.

2. Definitions

  • Data: Collectively all information that you submit to Ecolife Electrical via the Website or custom widget tools.
  • Personal Data: Any information relating to an identified or identifiable natural person.
  • User or You: Any third party accessing the Website who is not employed by or consulting for Ecolife Electrical.
  • Website: ecolifeelectrical.ie and any subdomains connected to our online quote engine.

3. Data We Collect

We collect information directly from you when you request a quote, submit photos, or book an installation.

A. Information you provide explicitly

  • Contact details: Name, email address, phone number.
  • Location and property data: Eircode, physical address, property layout type.
  • EV and energy specs: Vehicle make and model, daily driving habits, electricity tariff type, solar PV integration details.
  • Property media uploads: Photos of your electrical consumer unit (fuse board), parking space, and cable pathways uploaded via our instant quote portal.
  • Communications and feedback: Comments, support requests, and inquiry forms.

B. Information collected automatically

When you visit our site, we automatically collect session information:

  • IP address, browser type, device details, and operating system.
  • Date and time stamp, page interaction data, and navigation paths via standard web logs and cookies.

4. How and why we use your data

We process your data under the following legal bases.

Performance of a contract

  • Generating fixed EV charger installation estimates.
  • Conducting online and on-site technical surveys.
  • Completing physical charger installations and configuring smart charger software.

Regulatory and compliance obligations

  • Issuing mandatory Safe Electric / RECI completion certificates required under Irish wiring standards.
  • Submitting required compliance documentation to the Sustainable Energy Authority of Ireland (SEAI) to support your €300 Home Charger Grant application.
  • Maintaining tax, accounting, and safety audit records.

Legitimate business interests

  • Improving our website layout, estimating engine, and service quality.
  • Securing our digital portal against unauthorized access or fraud.

5. Third-party data sharing

We do not sell, rent, or trade your personal data. We only share information with trusted third parties necessary to deliver our services:

  • Safety regulators and grant authorities: Safe Electric / RECI (for certification) and SEAI (for €300 grant verification).
  • Hosting and web infrastructure: Hosting Ireland (platform provider) and secure cloud providers hosting our quote engine infrastructure.
  • Payment processing: PCI-DSS compliant payment processing gateways when a paid installation is booked.

6. Data security and storage

Your data is stored securely behind commercial firewalls on servers complying with EU security standards. While we implement strict technical and organizational safeguards, if you suspect any loss, misuse, or unauthorized access to your data, please alert us immediately at [email protected].

7. Data retention

We retain your personal data only for as long as necessary to fulfill installation services, satisfy warranty periods, and meet legal retention requirements (for example, Safe Electric safety archives and Revenue accounting rules).

8. Your GDPR rights

As a resident in Ireland or the EU, you have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”): Request deletion of your data where legal retention rules do not apply.
  • Right to restriction or objection: Object to or restrict specific processing activities.
  • Right to data portability: Request transfer of your data to another controller.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.

9. Contact us

For any questions regarding this Privacy Policy or your data, please contact: